Every team member should believe in the vision of their leader. Buy-in comes from trust, which must be earned. Here are some core questions to ask yourself in regards to whether or not you have earned your team’s trust:
- Everything starts with a great plan: Have you done a good job laying out the plan by explaining how it was formulated, and being specific in regards to contributions needed from each team member? Have you gotten to the point where they understand and believe in their ability to contribute/impact outcomes?; Do they own and believe in their portions of the plan?
- How would they rank your competency level? Does your team have full belief in your understanding of the business, goals you set, and your ability to help them cross the hurdles along the way? It starts with explaining “the why” behind goals, changes, and plans. Then your ability to get in the trenches when needed and help with a win, course correction, etc., is what cements the belief in your competence and the team’s ability to succeed under your leadership.
- Do they value/respect your work ethic? The quality and tempo of the work you do sets the example for your team. Go-getters trust and are motivated by Go-getter leaders.
- How would they rank your level of character and integrity? If you have made it to a leadership position, you likely have a high-level of character and integrity, but does your team know it? Have you spent the required time to build and maintain your relationships? Time and experience with each person is the starting point, and then consistently doing what is right is what must follow. Also notable is that doing what is right is not always what is easy/popular, but it is what creates long-lasting respect and belief in your character and integrity.
Most people desire to be successful and they seek a leader they can count on for support and guidance. In order to earn their trust, they must believe that being on your team gives them the best chance for success.
Reflect often (and trust your gut) on what is needed to build and maintain trust. At any given time, there is someone on the team that is not a full believer; therefore, building and maintaining trust must be a continuous effort by all leaders.