The sales process can take days, weeks, and even years in some industries. The longer and more complex the sales cycle, the more a sale has to be managed like a project. To win the business, requires support from multiple levels in the organization, planning, good strategy, and perfect execution. Once we win the business, what does it take to meet the expectations that were set during the sales process? The same level of professionalism, and even better planning, strategy, and execution.
The larger the project, the more important it becomes for the project delivery team to have defined processes and support from multiple levels in the organization. The sale would not have happened without good process and support; nor will a successful project once the sale is made.
Long-term sustainable growth is not possible unless we focus on excellence throughout the entire life cycle of the customer.
Donny Barstow has been with MCCi since 2000 and currently serves as President of the company. He has a Management Information Systems B.S. from Florida State University, and an MBA from University of Florida. Donny has been involved in leadership all his life. Starting with being the team captain in sports, to being the President of his fraternity at FSU, all the way to being an influential and motivating leader at MCCi. He is very active and dedicated to his leadership philosiphies. He is the Founder of TYEO (Tallahassee Young Entrepreneurs Organization), a recent graduate from Leadership Tallahassee, and is counted on for his weekly inspirational leadership notes. This blog is dedicated to educating and collaborating with others on the definition of leadership and what it takes to be a great leader.
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